Terms of Service 2026 EU DAP/DDU

General Terms and Conditions – RD Trading Company

Article 1 – Identity of the Trader

Company: RD Trading Company
Country: The Netherlands
Customer service email: info@harryemilylondon.com

Article 2 – Applicability

2.1 These general terms and conditions apply to every offer made by the trader and to every distance contract concluded between the trader and a consumer.

2.2 Prior to the conclusion of the contract, these general terms and conditions shall be made available to the consumer in electronic form.

Article 3 – Nature of the Sale

3.1 The trader sells products through an international dropshipping model.

3.2 Products are shipped directly from third-party suppliers established outside the European Union.

3.3 The trader does not maintain physical inventory and does not act as the carrier.

Article 4 – The Offer

4.1 The offer contains a clear and accurate description of the products offered.

4.2 Obvious errors or inaccuracies in the offer are not binding upon the trader.

4.3 Product images and presentations are for illustrative purposes only and may differ from the actual product delivered.

Article 5 – Conclusion of the Contract

5.1 The contract is deemed concluded at the moment the consumer accepts the offer and fulfills the applicable conditions.

5.2 After placing an order, the consumer will receive an electronic confirmation of the order.

Article 6 – Price

6.1 The price displayed on the website is the fixed product price payable by the consumer to the trader.

6.2 The trader does not charge separate shipping or delivery fees.

6.3 As products are shipped from outside the European Union, additional charges may apply upon importation by customs authorities or carriers, including import VAT, customs duties, and customs clearance or administrative fees.

6.4 These import charges are not included in the product price and are not collected by the trader. They must be paid directly to the carrier or customs authorities at the time of delivery.

6.5 Before placing an order, the consumer is informed that such import charges may apply.

Article 7 – Delivery

7.1 Products are shipped internationally to the address provided by the consumer.

7.2 Delivery constitutes an international shipment in which import VAT, customs duties, and other import-related charges are not prepaid and are not included in the product price.

7.3 This delivery method is commonly referred to in logistics practice as Delivered At Place (DAP) under Incoterms® 2020 or Delivered Duty Unpaid (DDU) under Incoterms® 2000. These terms are used solely to indicate that import charges are not prepaid and do not affect the consumer’s statutory rights.

7.4 The risk of loss or damage to the product passes to the consumer upon physical receipt of the product.

7.5 Delivery shall take place within 30 days from the conclusion of the contract, unless expressly agreed otherwise.

Article 8 – Customs and Importation

8.1 For international shipments, the consumer may be required to pay import VAT, customs duties, and other charges at the time of delivery.

8.2 The trader does not act as the importer of record, customs declarant, or fiscal representative.

8.3 If a shipment is refused due to non-payment of import charges, the trader may deduct the direct and demonstrable costs resulting from such refusal from any refund, to the extent permitted by law.

Article 9 – CESOP Compliance

As of 2024, payment service providers are required to record transaction data in the CESOP system in accordance with European Union regulations.

Article 10 – Right of Withdrawal

10.1 The consumer has the right to withdraw from the contract within 30 days of receiving the product, without providing any reason.

10.2 If the consumer exercises this right, the return shipping costs shall be borne by the consumer.

10.3 Import VAT, customs duties, and customs clearance fees will not be reimbursed.

10.4 Any refund shall be processed within 14 days.

Article 11 – Exclusion of the Right of Withdrawal

The right of withdrawal is excluded in the cases provided for by applicable law.

Article 12 – Conformity and Legal Guarantee

The consumer is entitled to the statutory legal guarantee of at least two years within the European Union.

Article 13 – Liability

The trader’s liability shall be limited to the amount paid by the consumer.

Article 14 – Complaints Procedure

Complaints shall be responded to within 14 days.

Article 15 – Applicable Law and Disputes

15.1 This agreement shall be governed by the laws of the Netherlands.

15.2 Any disputes may be submitted to:

• The competent court of the consumer’s place of residence; or

• The competent courts of the Netherlands.

Article 16 – Amendments

The trader reserves the right to amend these general terms and conditions.